How to Shop on SammyDress, Rose Wholesale, RoseGal, and Vintage Buying

Posted on January 21, 2014

If you’ve fallen in love with the prices on websites like SammyDressRoseWholesale, and RoseGal, you’re not the only one! Both of these websites feature super cute and trendy clothes for dirt cheap prices.

But with a quick Google on any of these companies, you’ll see that there are a lot of strong opinions and reviews online, warning you to stay away. There are risks in shopping on these websites, so I thought I’d make a list of tips to help you guys out if you do decide to buy from them.

See my fashion hauls reviews from:

1. You have to be patient with shipping times

Personally, I don’t think about items too much after I buy them. I’m in no hurry and you can’t be in a hurry when shopping on SammyDress and RoseWholesale. It will get here when it gets here. It’s coming from internationally so it does take some time.

2. There may be extra import duty and taxes fees

Be prepared to pay extra when the delivery guy arrives at your door.

Since it’s coming from abroad, extra fees are required when the package crosses the border. I don’t know exactly how these work or how you’ll know how much it’ll be but it’s based on the value of the goods in the package. I had $45 of goods and I had to pay an extra $25 in fees. So it was $70 total – around $14/item.

3. Don’t believe the professional photos

Let me make this clear – These websites find professional photos and create a knockoff of the design to send to you.

Fashion shots with models in the streets posing will be the “inspiration” of where the outfit came from – that is NOT what you will be getting.

If all the photos listed are ONLY professional photos and they don’t have any photos of the actual product – don’t get it.

Usually close up shots of the fabric and shots of the dress on a mannequin with a white background will be the real version.

Assume that you are getting the worst version of what you see in the photo because however it looks – it’s going to be even worse in real life.

Here’s a great example of the professional verses the actual item they’ve made (as a knockoff) on the page side by side. If you’re wondering what the quality of the site is like – here’s your answer clear as day!

dresslink-online-shopping-review-quality-01

Sexy Long Lace/Chiffon Evening Formal Party Cocktail Bridesmaid Prom Gown Dress

4. Find items with reviews and customer photos

Some of the more popular items will have reviews and if you’re lucky, customer photos of what the item looks like in real life.

But since their review system is tied to incentives and points, some of the reviews could be overly positive. If there’s only one review and they say it’s perfect – it’s questionable.

It’s best when you can find some negative reviews but are okay with what they’re unhappy about, (Ex. dress is short, small fits too small). Some of the reviews have great advice.

5. Avoid one size only items

The clothes on the site definitely fit smaller than you’re used to. Normally, I’m a small, but I buy a medium when I don’t want the shirt to be too tight. But on this website, I’m a large.

So stay away from ONE SIZE because it’s most likely a small size and will be really small! Especially stay away from dresses that need to be form fitting but are only one size available!

I bought an oversized (what looked like an oversized) tank top on the model that was one size only and turned out to be perfectly fitted on me (luckily). Too bad it wasn’t oversized but it still looks cute.

Conclusion

Just make sure you consider all the little things that might make you dislike the item before you buy it.

  • Does it have sparkles that might fall off easily?
  • Are there studs that are built in or just glued on?
  • Are the jacket buttons made of plastic or metal?
  • Would you still like it if it was made with low quality fabric?
  • Could you still wear it if it was too small? Could you take it in if it was too big?

Look at everything closely and consider the worst possible condition it could be in – would you still want it in that case? Would it make it look cheap? It’s definitely a risk when you’re buying from these sites online.

What Others Are Saying

  1. Salina Siu February 2, 2017 at 10:21 am

    Vintage just means the style, it’s not second-hand.

  2. Sarah S February 2, 2017 at 3:30 am

    i love it, amazing collection…

  3. BB November 27, 2015 at 10:57 am

    Hi,
    It took a month, but I did receive my order of a one size fits all vintage winter coat from Rosegal.com. It was grey and black plaid in the photo, but my delivered garment is black with white checks. Also, it is not warm for our winter weather….fall is more like it. I am still waiting for a second order of a vintage dress, a watch and a necklace. It looks like I will not be receiving it in time for the function that I ordered it for. My question….does “vintage” mean used on this site, or does it mean the style?

  4. Borden November 20, 2015 at 1:37 am

    Purchased my bridesmaid gowns from 58eveningdress.com and that I was incredibly amazed with the quality and time of shipment. Got mine in 2 days and it was throughout a free delivery promotion! Extremely pleased with my purchase and will definitely suggest it.

  5. GinaB October 20, 2015 at 3:00 pm

    I have ordered from rosegal before — cute stuff, but WAY too small. I ordered an XL poncho-type wrap & from shoulder-to-shoulder was about 16″. And the sleeves were cut super tight. I’d say it should have been labeled for an XL toddler. My advice would be to avoid ordering from them if you are on the larger size : )

  6. Ingrid Proctor October 8, 2015 at 11:35 pm

    google them they are not reliable I have brought things and they still havnt arrived after 2 months and just get excuses and so many people complain about them as well. Dont buy from them

  7. impact. August 27, 2015 at 6:59 pm

    Hy there,I bought some clothes from rose wholesale, and I received my items at appointed time,although the items in terms of the size was my only issue…but other than that rose wholesale is OK.

  8. Claire August 23, 2015 at 4:19 am

    Don’t forget that these companies steal photos from independent designers and use them fraudulently on their cheap clothing websites. They are the definition of a scam and they could care less about copyright infringement. I would stay far far away from all of these cheap clothing shops because you truly do get what you pay for. In this case it’s all cheaply made versions of whatever they can steal from etsy sellers around the globe. I personally have had these companies steal my photo of my Cherrybomb dress that I designed and photographed only to have the image stolen by these shady companies and everyday I have found yet another store posting it for sale. Not cool.

  9. Salina Siu August 5, 2015 at 5:39 pm

    Hey, I haven’t heard of Twinkle deals, but I’ve received items on Rose Wholesale for review (the ones featured in this blog post and video). You get what you pay for and the quality isn’t great. Personally, I’ve purchased a lot of cheap swimsuits, but in the end, always go for my more expensive ones and the cheap ones never get worn. Having padding, support, and shape is important when there’s so little covering you!

  10. ang August 4, 2015 at 9:45 am

    Salina, have u heard of twinkle deals or rose wholesale? Same concept/clothes but cheaper. I’ve had a cart waiting for weeks on both sites. Scared to purchase. Jewellery at twinkledeals for 99cents and swimwear at rose wholesale.

  11. Salina Siu July 20, 2015 at 10:41 am

    I’ve never gotten shoes on there before. I find it’s so important for shoes to be comfortable so I never order online since I can’t try them on. Hopefully someone else can help you answer your question!

  12. Eilidh July 20, 2015 at 4:24 am

    Has anyone bought shoes from rose gal before? Do these come up small too? I am a UK size 6 and ordered what they said was the equivalent of this but I’m now worried that when (if) they arrive, they will be too small.

    Thanks

  13. zinabMuradi July 9, 2015 at 11:13 am

    i don’t know what i did wrong.. but they just wont except my orders. i was using a MasterCard, and entered the cards code and everything and my name and my email and my address but every time i clicked continue it would just bring me back to the same page

  14. RedCardinal May 25, 2015 at 10:19 am

    I just go to AliExpress.com to order. They hold monies (in escrow) until you confirm receipt so seller doesn’t get paid until it arrives and you actually ‘confirm’ online.

    They have similar/same clothing AND they have inventory amounts usually listed, so ships fast. I ordered yesterday and things have already shipped today. If something is going to take longer they send you an email and let you know that you can cancel or extend the shipment time. I’ve found the very same things on aliexpress that were on rosewholesale/rosegal. I would plan on 2 to 4 sizes larger when ordering from any of these websites – they all show the actual sizes in their world, so you may want to google i.e. (96 cm = in) to get what it means in inches. Measure your bust, hips, waist to compare what size you really need.

  15. Megan May 24, 2015 at 4:40 am

    Yes it means it isn’t adjustable. and I just went with a bigger size because if it’d too big then I can fix that but if it’s too small then I can’t fix it, you know? Well thanks for you feedback!

  16. Salina Siu May 23, 2015 at 11:24 pm

    It’s really hard to know. Just one piece in the back means it’s not adjustable right? I don’t want to recommend what size you should buy in case it doesn’t work out for you!

  17. Megan May 21, 2015 at 6:13 am

    The one that Im thinking about buying has no clasp it’s just all one piece in the back. So should I go up to an XL?

  18. Salina Siu May 20, 2015 at 10:42 pm

    Hi Megan, I recommend buying a swimsuit that can be adjusted by tying it tighter/looser. It’s a big risk buying any item if it has to fit exactly with a clasp. So if it’s adjustable, go bigger! You can tie it tighter if it’s too big, but you can’t do anything if it’s too small. I’d go up 1 or 2 sizes in tops, but I haven’t tried their swimsuits. Hope that helps!

  19. Megan May 20, 2015 at 8:11 pm

    Hi, I’m thinking about ordering a bathing suit from Sammydress and I was just wondering how the sizing of the products are. I normally wear a large and I don’t know what size I should order my bathing suit in because some people have reviewed on it saying they run smaller than they say… I’m just wondering if you know anything about this that would help me out! thanks

  20. tori April 30, 2015 at 8:51 pm

    You’re lucky. My husband ordered stuff last YEAR in October for Christmas gifts for me and guess what… Still not here. Thank goodness he realized they probably weren’t coming otherwise my husband would have been empty handed Christmas morning.

  21. brianna April 30, 2015 at 7:37 pm

    Its not our fault their labor laws are different… the company is in china we literally cannot do anything about it…might as well help out the little ones working there trying to support themselves and whoever else. It is sad though

  22. brianna April 30, 2015 at 7:34 pm

    I am 5 feet tall. I am so excited for the summer! Rosegal has a lot of new dresses and summer items on the site, I plan on getting most my summer wardrobe from there.

  23. Drusilla Anuszkiewiez April 30, 2015 at 4:55 pm

    I’m from Namibia, southern Africa and ordered items from Rosegal on 23 Mch. My stuff got shipped on 1 Apr and I received everything on 24 Apr. It was all worth the wait. My teenage daughter is ecstatic about her jewelry and we all love Rosegal!!!

  24. Salina Siu February 14, 2015 at 1:45 pm

    Thanks for sharing that link! I’m sure others will find the information on there useful as well. Sorry, I’m not an advocate for everything ethical. I don’t go out of my way to eat or buy local. I’m just showing people what the clothes look like when it arrives, so at least when they Google these companies, something comes up!

  25. Love BC February 14, 2015 at 1:03 pm

    Please do not continue to support child sweatshop factories, this is not a joke all of these companies are using child labor
    Read some of the horrific reviews here
    https://www.facebook.com/pages/Rosewholesale-Scam/1428828810722465
    Your readers are depending on you to give them good advice, you will be more successful when you write about honest businesses
    Linda

  26. Salina Siu January 23, 2015 at 8:17 pm

    That’s a good point! Most people are unhappy that the clothing runs so small on these websites than we’re used to in North America, but for some tiny people like you, it’s a good way to find clothes that do fit. I’m 5’4″ and I found the leggings to be an inch too short. Wearable but almost at an in between awkward length. How tall are you?

  27. Tori January 23, 2015 at 12:07 pm

    2 months for me since they “shipped” it. Ridiculous. If you look on their facebook, they cut off anyone from making posts to their page so ALL the complaints are in the comments (probably so they can delete things easier) and not one of them is a good review on their purchase with them. I agree that they are a scam and it is sad to see that they easily won you over to write a good review on them just so they can continue to scam. I am sure only 1 out of every 10 or 15 orders are actually received, just so they don’t look overly suspicious. I hope they get shut down real soon, but very unlikely since they are in China.

  28. Julieta January 23, 2015 at 10:16 am

    My experience with Rosegal wasn’t good. I received all the items I ordered about 6 weeks later but they were garbage quality and did not resemble the photos on the websites. The clothes were made from the cheapest material ever made and poorly thrown together. Strings and buttons hanging out. I wouldn’t have taken the clothes they sent me for free and will never wear them. When I tried to return they refused so I put a dispute via PayPal. We are in the process of that so hopefully I can get my money back. Buyer beware. As a blogger they obviously have sent you the good stuff. I will never buy from them and warn anyone thinking of doing so that it’s playing Russian roulette with your money. Not worth it!

  29. brianna January 22, 2015 at 4:11 pm

    I have bought 2 pairs of the thick fleece leggings, and I have to squeeze my butt into them. They are hard to get on, even though they do stretch lol, but once on they are so comfortable and very warm! Thank god im not tall nor have long legs, so they didn’t end up being too short. Im waiting for warmer weather to hit, then im looking into ordering some dresses from rosegal. Because im tiny, I have a hard time finding clothes in my size that isn’t in childrens sizes lol. Rosegal is my go-to site for all my tight fitting stuff.

  30. Salina Siu January 22, 2015 at 10:07 am

    Yeah I agree Brianna, nice advice. I purchased their leggings before in “one size fits all” and while they fit ok (on the tight end) they were too short on my ankles – everything is very petite. But I just ordered a jacket in XL and 2XL so I’m hoping to see the sizing for those soon!

  31. brianna January 22, 2015 at 6:28 am

    basically im a size 0 and I can fit a medium good, if ur bigger then a size 6-7 my advice look else where to buy dresses, not to be rude but their sizes are petite .. im 90 pounds and have a hard time getting into their one size pants.

  32. Salina Siu January 22, 2015 at 12:09 am

    I’m a 4-6 in dresses and I buy medium and large on these websites. The sizing runs really small! Anyone else have advice for sizing?

  33. Bellaboo January 17, 2015 at 7:45 am

    I’m a size 12-14 dresses..
    What size am in in Rosegal..?

  34. Salina Siu December 28, 2014 at 2:24 pm

    Hey M, really appreciate you sharing your thoughts and links! Sorry you had to go through that yourself but thanks for sharing your experience and helping others navigate where to go if they need to file a complaint!

  35. brianna December 27, 2014 at 6:36 pm

    I usually get shipment between 3-4 weeks. depending what day I order stuff on. I try to order on a mondy that way its t the beginning of a business week, if you order on a weds or Friday then you only have one business day and u have to wait the weekend. processing can take up to three days so if you order on a Monday you are usually processed and shipped by the Friday. I seriously thnk people need to calm down about the rosegal site.

  36. Salina Siu December 22, 2014 at 10:56 am

    Thanks for sharing your experience! This is helpful to know!

  37. Salina Siu December 22, 2014 at 10:54 am

    How long has it been since you ordered on their website? I don’t know if they are or aren’t withholding products after payment, I just know they have long shipping times sometimes.

  38. brianna December 21, 2014 at 4:53 pm

    I bought from there I got everything I ordered.. I def don’t work for the company I live in the middle of nowhere in northern Ontario (Canada) I think u need to chill shit takes a while and its xmas they r probably backed up. I mad a huge complaint to the company at first cause stuff was taking so long, but I got all my stuff and iv ordered three times from the site.. so I dunno what ur problem was but just wait and you will get your money back or ur clothes. I even got a refund back from rosegal because I ordered an item that was out of stock and changed it to something cheaper and they even sent me the difference. whatever happened to you, im sure its a mis understanding

  39. Martina rogers December 20, 2014 at 1:30 pm

    Thanks for your reply,but there is no way I would work for a company, knowing they are stealing from people.and you must know by now that’s what this company is doing. I never receive my order, so they stole my money. So I will do every thing I can so this won’t happen to others. How would you like if this happen to your mother or sister

  40. Salina Siu December 19, 2014 at 4:17 pm

    Hey Martina, I’m very open about my relationship with these companies. I don’t work for them, but as a YouTuber and blogger, they approached me to review their clothes. I’m not saying you should or shouldn’t buy from them because I know as a blogger, I get priority service for shipping. But I want to give people an honest look at what the clothes really look like after you order it in terms of sizing, fabric, and quality. That’s how I want to educate people. For the issues people have complained about online – I can’t comment on since I didn’t experience those problems.

  41. Martina rogers December 18, 2014 at 4:56 pm

    PayPal should stop all payments to rosegal. And if you order anything from rosegal with a debt card or credit card, call or go to your bank, and change your information right away. The person who is saying this company is ok most work for rosegal. Because she is not telling the truth.

  42. Brianna October 21, 2014 at 7:58 pm

    The rose gal site system has been screwing up, they have been having issues with emails. I had sent in a bunch, and finally heard back, I ordered items on oct 4th, my items were shipped by the 16th. I also got very good responses from them. Be patient, I was very upset when I did not receive any word back. By the time I did I had sent in so many emails, I had a full inbox of rosegal replys.and I felt bad because I had said some rude things. I was informed their system had been having some troubles. Also an item I ordered was sold out, so I had to look for something else I wanted, they switched everything for me. They are a good site, there system isn’t the greatest. I am very excited to receive my outfit. Hope Audrey you get your items that u purchased 🙂

  43. Salina Siu October 21, 2014 at 11:52 am

    That’s too bad! I’m glad you found my post helpful though.

  44. Stacey October 21, 2014 at 7:52 am

    Same here. Fell in love with a “one size only” sweater for $25. After reading this and knowing that there will be additional fees, I’ll pass. Thanks for this blog.

  45. Salina Siu October 19, 2014 at 3:34 pm

    That’s great to hear! Glad you liked the dress.

  46. chrisie kendle October 19, 2014 at 11:28 am

    i got a beautiful dress from sammy dress. it took 3 to 4 weeks ro get it but i am happy. be patient. no fees at the door. it came in my mailbox. i just ordered from ROSEGAL not rosewholesale and we will see how long it takes. i just ordered yestrday. i have the charges on my credit card statement from sammydress. so i will have rosegal one too. i feel confident i will get my stuff. get your order numbers people

  47. Salina Siu October 7, 2014 at 10:46 pm

    I’m not sure how the status works – maybe someone else will have more insight to this (I ordered through an email) but I think you should be patient. It may mean they are putting your order together – different items may come from different factories. And then it could go from processing to shipping… but that’s just a guess.

  48. brianna October 7, 2014 at 10:17 pm

    hi, I recently ordered from rosegal, and its says still processing it has been over a week. and it still ssays still processing r they a scam , will I actually receive my clothes? should I just be patient ?

  49. impact. October 4, 2014 at 12:01 am

    Please can I have the E-mail for rosewholesale company…..
    Thanks

  50. Salina Siu October 3, 2014 at 5:23 pm

    Not sure, I haven’t noticed the same items being sold in store. But they do look generic so maybe start keeping your eye out. Especially those asian looking stores that import all their clothes!

  51. Salina Siu October 3, 2014 at 5:22 pm

    Sorry, I’m not sure how you get a hold of them for questions like that. Maybe you can talk to your credit card company to ensure nothing was charged, and then go back to order your items again.

  52. Salina Siu October 3, 2014 at 5:20 pm

    That is really great advice! And I agree, it’s definitely not normal shipping times so users need to adjust their expectations on when their items will arrive.

  53. Salina Siu October 3, 2014 at 5:18 pm

    Thanks for sharing your experience. I agree, you’ll get what you pay for.

  54. Salina Siu October 3, 2014 at 5:18 pm

    Yikes, so sorry that happened to you! How much did you spend? And how long has it been since you ordered?

  55. Zury October 3, 2014 at 4:54 pm

    So have ur clothes arrived and Did they fit cause im a size 12 also and want to kno if xl will fit or not before a waist my money….

  56. Audrey mayor September 29, 2014 at 12:13 am

    I have bought and paid for two items from Rosegal,, I have not received my goods and have contacted them countless times and get no feedback from them ! I will NEVER buy from them again,, and would advise that no one does ,

  57. Mandy September 28, 2014 at 4:01 pm

    How did they fit?

  58. Deanna September 23, 2014 at 1:56 pm

    I ordered 3 shirts from Rosegal. They were decent. No extra fees at the door and it took about 3-4 weeks. I got what I paid for.

  59. Monika September 16, 2014 at 4:51 pm

    How did your order turn out?

  60. MsIggyPop September 8, 2014 at 1:09 pm

    I purchased from Rosegal two separate times. Both times items came within a month which is what I see coming from China etc. normally. My items fit perfectly however I will order up in size next time because I like a little room in my shirts. I DID use their conversion charts to determine my size in clothing. I have seen many complaints on their site about not receiving items. I wonder if these customers are expecting their items in 1 to 2 weeks time, not receiving them and then filing complaints because they should know that it typically takes 2 weeks or MORE to receive items especially if China Post is being used. I deal in a lot of group purchases coming from China and it takes time. These items must go through customs and they are being very diligent about searching packages especially since Disney is cracking down on replicas coming into the US. Who knows?…they may receive their items a month down the road but because they are already upset about not receiving their item in the standard US delivery time, they do not go back and correct their bad review. I can only speak for myself, I had a good experience and good communication with them. You can only reach them via email and remember our morning is their night so give the email time. The only way to know for yourself is to order. Buy a 1.00 dollar item and see how fast you get it.

  61. Brie August 28, 2014 at 5:36 am

    Awesome thank you so much!

  62. Dawn August 27, 2014 at 1:49 pm

    They don’t send confirmation emails and the only way I found to contact them is by email.

  63. Dawn August 27, 2014 at 1:46 pm

    Hi, sorry, this just came to my inbox yesterday. I make my decision based on the type of top. If it’s meant to fit baggy/loose, I’ll go for a sm or med based on how I want it to fit me. If it’s a fitted top, I choose large.

  64. Salina Siu August 26, 2014 at 7:16 pm

    Yes, I think you’ll need to pay extra at the door!

  65. sonia August 24, 2014 at 11:45 am

    did you have to pay extra at the door? i just bought something from there for around the same price

  66. sandra August 21, 2014 at 1:53 pm

    I just tried ordering a dress from Rose gal,I put in my credit card number and it did nothing ..I got no response no thank you for your order nothing so i looked on my account and it said I ordered 4 times the same thing so I canceled them all and it said waiting for payment ???? I’m so confused….I then received an email telling me I will get a refund 4 times So I tried called can’t get a hold of anyone ..How to you get a hold of them?

  67. Renee August 8, 2014 at 12:56 pm

    I like the off the shoulder tops they have…surely they sell these somewhere in a real store? Does anyone know where?

  68. Brie July 19, 2014 at 6:58 pm

    how do you know whether to get a medium or large on the top?? I’m basically the same size as you in everything you listed so I just wanted a little more advice. I’m about to make my first order with them, so yeah haha, very helpful paragraph though!

  69. heather July 5, 2014 at 8:05 am

    Why did I read reviews of Rosegal AFTER I made a 2am purchase?? Anyway, I’m a size 12 and ordered 3 items extra large…praying they arrive and fit…total bummer for this mom of 3 that finally decided to buy something besides tees and jeans. Oh well, I guess $60 is a reasonably cheap mistake if they’re not acceptable.

  70. Dawn June 23, 2014 at 8:27 pm

    To anyone interested, I have purchased from: moddeals,sammydress, dresslily, and rosegal. One thing I can attest to about every one of them, is that their sizes run 1-2 sizes smaller than one would expect them to fit, even by their given sizing chart. I am 5’2, US sz xs-s top, 2 dress, 26 or sz 3 jean, 34d bust. In bathing suits, I’ve learned to always order an XL! Chinese women have no hips, butt or thighs.. It’s easier to spend $5-10 to have it taken in, than to be out return shipping (if they’ll even refund, which they usually don’t!) or the stress of paying for something you can never wear. Dresses and tops: I always get a med or large! Chinese women do not have shoulders, arms bigger than a twig, and especially don’t have a bust. Shirts are always shorter in the waist, (which works for me, as I am short and short waisted) and dresses are always a couple inches shorter. I learned the hard way through my 1st experience. One size fits all pieces plain n simple means: one size fits all that are under 5’3, have a short waist, and don’t wear US size bigger than a small or 0-2. And I will again reiterate, as has been stated, don’t expect your items in a timely manner. I suggest even ordering a season ahead of time, as you can generally expect to wait at least a month, if not two for your shipment. And by all means! Do NOT order something from out of the country for a big event! ie: wedding, prom, etc..

  71. MB June 9, 2014 at 1:50 am

    Every “blogger review” I have read about “Rose Gal” always says the “Blogger” got everything perfectly, but what is often not mentioned is that it is at “no or very low cost”. I complement “Salina” for acknowledging and saying that “I got preferred treatment from ordering on the site as a blogger.” Obviously, when your order is taken by the companies PR people on an individual basis, they’re not going to screw up the order or CHARGE the blogger for the order because they want them to write a good blog.

    However, on the flip side, most of the regular consumers are getting completely Ripped Off! Just run a quick search on the web and see the Facebook complaints.

    Its Sad to say, but they have “scammed all the bloggers” they have contacted, deceiving them into being their marketing team and endorse the Rose Gal product line.

    Salina-
    I would keep your distance from any additional posts about this company they are about to get caught up in some very bad press and your blog is on the top of the list tied to their name when you search.

    Jennifer K –
    The way this company is operating is probably illegal! I have read many of the complaints too and my wife almost became a victim. If you have any challenges and would like to file a complaint, like many other people have, you can file a formal complaint here; http://www.econsumer.gov. This is a Federal agency under the FTC (Federal Trade Commission) that investigates or delegates the complaint to the proper agency. If enough complaints are filed, they can take action to stop this company from ripping off American consumers. If they are not shipping “your order” in accordance with customs laws, YOU could face “legal action” and “fines” for this violation, not them!!!(Failure to pay DUTY TAX.) Here is the link to the complaint form. https://econsumer.ftccomplaintassistant.gov/

    There are additional formal complaints being filed with PayPal and all Major Merchant Processing Service organizations like Visa, Master Card, and Amex.

    It is possible that Rose Gal is only experiencing growing pains, but a lot of the complaints and evidence collected is painting a very different picture of a very serious situation.

    Be Safe Everyone,
    M

  72. MB June 9, 2014 at 12:48 am

    The way this company is operating is probably illegal! I have read many of the complaints too and almost became a victim. If you would like to file a formal complaint, I suggest you go to http://www.econsumer.gov. This is a Federal agency under the FTC (Federal Trade Commission) that investigates or delegates the complaint to the proper agency. If enough complaints are filed, they can take action to stop this company from ripping off American consumers. If they are not shipping your order in accordance with customs laws, YOU could face legal action and fines for this violation, not them!!! Here is the link to the complaint form. https://econsumer.ftccomplaintassistant.gov/

  73. Katherine June 6, 2014 at 9:26 pm

    I am very disappointed with this company. I ordered a bathing suit and it does not fit at all. According to my measurements on their size chart, I would wear an XL. I normally wear a US 6-8, but since the site specified that these were “Asian sizes,” I ordered the XL. It did not fit at all. Even though the suit is made of stretchy material, I could hardly get my legs in it. In addition, it was so short-waisted (I am only 5’0″ myself) that I couldn’t get the halter top to tie behind my neck. DO NOT order from this company unless you are a VERY SHORT size 0 or 2. I was fairly pleased with the material and construction of the suit given the price ($20), which made me even more upset that it didn’t fit. I have messaged the company and “Maria” said that I had to return the suit at my own cost in order to get a refund. She said that she would give me a “discount code” to make up for the return shipping, but I told her not to bother, as I am not ordering from Rosegal again. I plan on taking the suit to the post office to see if it’s even worth sending back. I might be better off just selling the suit on eBay and listing it as a size 0-2.

  74. Salina Siu June 3, 2014 at 8:29 pm

    Thanks for sharing Gloria! What did you buy from these sites?

  75. Salina Siu June 3, 2014 at 8:29 pm

    Hi Kerrie, I think everything runs smaller… and shorter than you’d think from the picture.

  76. Salina Siu June 3, 2014 at 8:28 pm

    From reading the comments, some people have had good experiences, but I would be cautious and buy in small amounts. The larger your order, the more likely it’ll take longer to arrive, cost extra at the border, and arrive in multiple packages.

  77. Salina Siu June 3, 2014 at 8:25 pm

    Yes, I would recommend buying a larger size as everything seems to run smaller than what we’re used to in North America.

  78. Salina Siu June 3, 2014 at 8:25 pm

    Antoinette, no I believe she’s referring to a different shoe website. She bought a bathing suit from Rosegal and had good luck though! See her comment below – received in 2 weeks and no additional shipping costs.

  79. Salina Siu June 3, 2014 at 8:22 pm

    I won’t be able to comment on that since I got preferred treatment from ordering on the site as a blogger. My experience was legit..

  80. Gloria Puig May 29, 2014 at 8:09 pm

    Yes is true the sizes run very small

  81. Chelsea May 24, 2014 at 6:59 am

    Did you have to buy a size larger than what you normally would? I’ve read their clothes run small, was wondering if the swim suits did as well.

  82. kerrie May 21, 2014 at 8:51 am

    im looking at a dress that gives the measurments in your experience are they accurate to the measurments

  83. Aloha May 20, 2014 at 6:24 pm

    ….*money

  84. Aloha May 20, 2014 at 6:23 pm

    Is rose gal a legit site? or is it a made in order to steal fashionably dressed girls

  85. jo May 20, 2014 at 6:22 pm

    what she means by is are they a legit site, due to many people making non reliable sites just to steal money

  86. roxanne May 12, 2014 at 1:48 pm

    I just ordered from Rosegal, just a $20 swim suit. I ordered it last Thursday paid extra for a tracking number that they were suppose to email me but I never received. Whenever im logged on to their site and look under my “orders” there’s nothing there. I paid via PayPal, so I submitted a help ticket and have yet heard a response, what else can I do??

  87. Antoinette May 7, 2014 at 10:16 am

    From Rosegal.com?

  88. Jennifer K. May 3, 2014 at 4:56 pm

    I actually had good luck this time! The suit cost $20, I received it within 2 weeks, there were no extra shipping costs. The suit was well made, a little small, but doable. Good luck!

  89. Jennifer K. May 3, 2014 at 4:52 pm

    I found out later that that site was a complete scam, people got the strangest things in the mail, and as long as the customer received something in the mail, there was nothing legal that could be done.

  90. Salina Siu May 1, 2014 at 4:34 pm

    Hi Kelly, I didn’t buy any swimsuits and I’m not sure about Jennifer’s experience. But I would go by what the picture on it’s own looks like! The description could be wrong. But I’m not sure, it’s just a guess.

  91. kelly May 1, 2014 at 1:56 pm

    hi! ive been looking at there swimsuits and there gorgeouse! the one im looking at has a picture of a model wearing it and a picture of the swimsuit on it own, it looks like it has padded cups but the company says its not padded. How did you go with your swimsuit? How long did it take to get to you?

  92. Salina Siu April 7, 2014 at 6:03 pm

    Yeah, the more you want to spend on the site, the bigger the risk will be. Try buying just one or two cheap items maybe?

  93. Salina Siu April 7, 2014 at 6:00 pm

    I didn’t pay through the website so I won’t be able to help! They offered me the items for review so I just told the rep which items I wanted.

  94. Ann April 4, 2014 at 5:30 am

    when you ordered from Rosewholesale, was there a button or something that indicate which method of shipping you want when you’re checkout via paypal or secure checkout?

  95. shelly April 2, 2014 at 5:52 pm

    ive seen many good reviews but also the same amount of bad riviews I dont know what to believe about these sites and im in love with a dress but I dont know if I should buy it or not

    http://www.sammydress.com/product836206.html

  96. Salina Siu March 30, 2014 at 3:58 pm

    Thanks for sharing with us!! I didn’t know the details of it.

  97. Salina Siu March 30, 2014 at 3:56 pm

    Oh, that’s good!! Who did you make the claim with?

  98. letitia March 30, 2014 at 3:36 pm

    You can look up duties and fees for your area . it’s usually about 7% Duty rate plus taxes plus processing fee of about $10 ….. For a 50$ order I paid $25 shipping AND THEN 31.22 in duties and taxes

  99. letitia March 30, 2014 at 3:27 pm

    Way ahead of you 🙂 had to escalate it to a claim though because they are being so dumb about it.

  100. Salina Siu March 30, 2014 at 2:59 pm

    Oh nooooo. Try talking to your credit card company or paypal, or whichever method of payment you used to report the situation. They may have policies on undelivered online purchases.

  101. letitia March 30, 2014 at 2:54 pm

    Turns out I only received 4/7 items, one was not as described (they told me the make up bag came with brushes and it didn’t) and they have been fighting with me for a month about the stuff I still haven’t gotten and won’t refund my money. They suck. >:[

  102. Salina Siu March 30, 2014 at 2:46 pm

    Wow, your package had a sponge instead of shoes?? That really sucks. Did they just mix up your order with someone else’s? Yeah, their sizing does run very small since people in China are tiny haha. I’ve heard stories about people looking to buy pants in China and nothing was long enough lol. I haven’t tried swimsuits on the site before so yeah, let me know how it goes! Good luck 🙂

  103. Salina Siu March 30, 2014 at 2:43 pm

    Hey Sueanna, reliable in what way? The clothes may not come in the same quality as you expect from the photos – that is for sure.

  104. Salina Siu March 30, 2014 at 2:42 pm

    I’m glad you found it helpful Francesca! Yeah, the fees are unexpected and hard to know what they will end up being.

  105. Salina Siu March 30, 2014 at 2:41 pm

    Hey Anna, it was in the title because all those websites work in a similar way. Depends what you mean by “reliable”. I’ve noted how the quality and appearance of the clothes can be different in real life. I recently ordered from Rose Gal so I have experienced it now. The fabric for a shirt wasn’t what I expected but I loved my earrings and other top.

  106. Salina Siu March 30, 2014 at 2:39 pm

    It always sucks when there are unexpected additional charges 🙁 I hope you liked the 6 dresses that arrived though!

  107. Salina Siu March 30, 2014 at 2:38 pm

    The amount you purchased is so small, I’d keep my fingers cross that you don’t have to pay anything additional. I don’t know how you could find out the details though. Try Googling for Canada’s customs laws?

  108. Salina Siu March 30, 2014 at 2:37 pm

    I’m glad you found it helpful! It is always a gamble, but as long as you’re prepared for the worst haha.

  109. Jennifer K. March 30, 2014 at 12:33 pm

    Thanks for this blog, I have bought from a shoe site before, it was international, and got ripped off! I had been looking everywhere for some shoes I loved, found them on that site. I ordered them and received in the mail a sponge, a yellow kitchen sponge for $20 and there was no way to get my money back. I hope I don’t have the same experience from Rose Gal, since I just ordered a swim suit, their sizing is strange, the chart for medium says it will fit, but I have my doubts. I almost ordered a large and a medium and just gave away or sold the one that didn’t fit, but if there are extra fees like you said, that can get pricey! I will let you know how it goes.

  110. Sueanne March 27, 2014 at 7:36 am

    I’m considering buying from rosewholesale.com, is it a reliable site?

  111. Francesca March 25, 2014 at 3:11 pm

    Thanks for the helpful article. I didn’t think about fees. I think I will forgo ordering.

  112. anna martin March 15, 2014 at 6:55 pm

    But it says “rose gal” on the title..

  113. letitia March 7, 2014 at 2:32 pm

    Just got a $31.22 bill from “taxes and duties” for my order from rosewholesale…. already paid $30 shipping so $120 in total for 6 dresses…. Not a good deal. Not happy.

  114. kt February 23, 2014 at 8:25 am

    Hello;
    I didn’t realize I’d have to pay extra for shipping at the door..if all I’ve bought is a $3.60 item, being shipped to Canada, how do I find out how much extra I’d have to pay at the door?

  115. Brendan Murphy February 19, 2014 at 1:35 am

    Thanks for your review.. very helpful in making my decision. Think I will cautiously buy from Rose-Wholesale and see what happens. Cheers

  116. Salina Siu February 14, 2014 at 4:12 pm

    Hi Bruna, I haven’t purchased from Rosegal before so I can’t say!

  117. Bruna February 14, 2014 at 2:23 pm

    Hello, I want to buy in Rosegal.com you purchased there? It is a reliable store?

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